Upgrade issues with Norton Antivirus

Here’s what to do if you’re trying to upgrade to Norton Antivirus 2008 and getting the dreaded error message: “Setup has detected that LiveUpdate or AutoLiveUpdate is running. Setup will now abort.”:

  • There is no easy way to kill the LiveUpdate processes or services once started. The only way around this is to prevent them from starting in the first place.
  • Go to Start > Run, type services.msc to bring up the Windows Services.
  • Find all the services that start with “LiveUpdate…”, “AutoLiveUpdate…” or “Symantec…” and right-click on each one of them and go to “Properties”.
  • Set the “Startup Type” to Disabled.
  • Restart your computer and the upgrade should go smoothly this time.

If you find a better way to do this, be sure to post it here for everyone’s benefit!

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